Wichita falls TX pilot flying j double charged my debit card
Store double charged my visa debit card for the same tranaction.I called store and the manager he said it wasnt his company and "good luck" calling customer service.
3 calls to customer service . First rep said it has been taken care of and to wait up to 5'days for a credit . It didnt happen. 2 nd call i was transfered to a vendor that sells them semi trucks and trailers.
3 call is was told there was nothing i could do except call my bank.
I also filed the issue online in there customer support and the reply in email was to call customer service.I have the original receipt...now i have to fill out a dispute form with visa to try to get my money back ....
Reviewer is in unhappy mood. This person stated that there is a room for improvement of untrained customer service. Please immediately contact the author of this review to discuss poor customer service of pilot flying j customer care and associated monetary loss in the amount of $10. Pilot Flying J needs to read this review and look into the issue (if any) according to poster's claims.