Unclaimed
Pilot Flying J Reviews
140K
CLAIMED LOSSES
1.3K
TOTAL REVIEWS
79.8K
PAGE VIEWS
2
ISSUES RESOLVED
Travel Expert Talks
How to Travel Safely During the Pandemic
Apr 2, 2021
Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.
Latifah Al-Hazza
Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.
Pilot Flying J Reviews
I recently was employed as a cashier for store 409 of Dickson Tenn. I experienced racism and bigotry from a "Bailey" upon starting work there. She has a practice of taking monies out of your assigned register and blaming the target for the theft. She and the other...
View full review
ID
Service
Pilot Flying J Manager
Pros
- Excellent pay with the potential to advance
Cons
- Bigotry and racism in management
Reason of review
Work Experience or Job Application
Loss
$450
Preferred solution
Let the company propose a solution
New Reviewer
Need info on my 401k plan. and my w2 info
No one has gotten back to me on this issue Ive tried to get ahold of my old manager hes never gotten back to me on this issue.
ID
Location
Saint Louis, Missouri
New Reviewer
My reward card says - 1800
My rewards points are saying negative. And I just wanted to know why. I dont know how many points I have or even if I can use them
ID
Location
Carneys Point, New Jersey
Preferred solution
I need my points out of the negative
Cant access paystubs
I am a former Pilot Flying J employee trying to access my paystubs from 2021. Former employees are supposed to be able to go to edocs.pilotcompany.com and then register and log in there to have access to our paystubs and W2s. It will not let me create an account or login to get access to my paystubs. there is no contact number on the site to tell who to call for login problems on the site. Can you please direct me to whom I need to contact to get my login issue there resolved so I can get access to my paystubs please.
ID
Location
Dallas, Texas
Very dirty restroom
Every time I stop at this location to rest its always a issue. From the wait time to the filthy restrooms. Manager stays in the office while the one worker take care of customers. Even when the employee ask for help she got ignored. I will take my business elsewhere
ID
Location
Marion, Indiana
Preferred solution
Let the company propose a solution
Maybe racial profiling
Last night after 10 I was in the pilot at 13 I-70 and there was 3 young Hispanic 2 boys and a girl went to the bathroom. They came out and a woman follow i think see was.cleaning bathrooms. The young girl was lol wearing shorts. I told the woman she going to freeze. And she said I'm watching them then told another woman in think they might be shoplifting. Lol they went to the bathroom and came right out. Had no time to shoplift. There was other Hispanic there to. The first woman told the other I think they grab something. The second woman went up. And ask the checker. About something one of the guys he had in.his hand. The checker said he came in with it but the first woman follow them tell they was gone.
ID
Location
Louisville, Kentucky
New Reviewer
It is 1/2022 at 1:50 am. The guy working just does what he feels like doing. I don't know tub's name but he's a real *** to customers.I use digital coupons for my cigarettes and sometimes they have trouble with them. If it doesn't work then your coupon is wasted so...
View full review
ID
Location
Brookshire, Texas
Pros
- Many employees are very nice and helpful
Loss
$2
Preferred solution
Let the company propose a solution
Complaint on store
Discrimination for age and disabilities. Do not contact me again I have not called the pilot store on Ferndale since Dec. 24th. Respectfully I would appreciate any further contact be done through pilot corporate office. Thank you Sincerely An Employee who is not being treated right.
ID
Location
Bellingham, Washington
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer complaint
I have to start by saying this has to be the most disgusting place I've ever stepped foot in as a professional driver for over 30 years. Not only is it filthy, there were absolutely no hot food items available for purchase nor were there any types of condiments available for the coffee. I wish I could attach photos somehow so you could see for yourself. Not only than but had to use my points just to get my black coffee. Will never step foot in this place ever again
Featured
ID
Location
Webster, Minnesota
Preferred solution
Let the company propose a solution
Companies Similar to Pilot Flying J
TravelCenters of America
974 Reviews
“I had beacon lights on my truck at Petro Oak Grove MO for $727 ($120 hourly) on 6-25-2020. While the...“
Loves Travel Stops And Co...
40 Reviews
“Oct 13 2020. I had stopped at love's truck stop 1105 peeler rd ste 100, Salisbury nc. To get gas and use...“
Speedway Gas Station
919 Reviews
“The price on the pump doesn't match the signage on top billboard Billboard read $1.85......pump read...“
Sheetz
1450 Reviews
“With the Old Sheetz card system I could buy 10 coffee's and the 11th was free! the same with cookies and...“
I was hired by Mike the day I had an interview on the 15 the of December. He had me return the next day to watch videos. I did that for 4 hours and then waited for Mike or Krystal who I hadn't met yet. Krystal told me to shadow the gal at the register. I did that...
View full review
ID
Location
Bellingham, Washington
Complaint on employee
Con el empleado tayler de pilot 583 Ferndale . Me ha irrespetado en tres ocaciones. Considero que por mas empleado o dueño de pilot, todo costumer merece respeto. Tambien el manager no presto atencion la primera ves. Solicito que almenos le llamen la atencion al empleado, para que las personas que se toman la molestia de informar algo para que pilot mejore sigan haciendolo. Por favor que los empleados saluden y den la bienvenida a los conductores esto es CORTESIA. Gracias
ID
Location
Vancouver, British Columbia
Complaint Update
No Reply to complaint whatsoever No Reply to complaint whatsoever No Reply to complaint whatsoever No Reply to complaint whatsoever
User's recommendation: You are not valued outside of your money spent. Take your business to Love's.
ID
Location
Saint Louis, Missouri
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor reception
Called and apoke with a Micheal, Paid for 1 day, and did not care, Would not add any time, not a happy customer
User's recommendation: Provide better customer service and wifi service.
ID
Location
Salt Lake City, Utah
Pros
- Usually very good
Cons
- No parking at night ever at any of them
Loss
$9
Preferred solution
Let the company propose a solution
Bad experience
The pilots in effingham Illinois Charleston mo Have no food made up in the morning Dirty stores Rude employees
ID
Location
Fulton, Mississippi
New Reviewer
Price gouging
So sick of this at pilot flying j, product marked one price and then try to charge customer another this is the third time this has happened. 3 strikes your out will no longer spend another time at any of your stores
User's recommendation: Stay away.
ID
Location
Fort Worth, Texas
Cons
- Employees with attitude prices marked wrong
Preferred solution
Let the company propose a solution
New Reviewer
Credit card over charge
Not understanding why I was charged 3.03 for a 2 dollar beer?????????????????????x????????????????????
User's recommendation: Depends.
ID
Location
Oak Grove, Kentucky
Preferred solution
Price reduction
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
LOL Man, you have quite the imagination. Nothing is your fault, eh?You really think you're so important that companies are going to spend all this money to harass you and stalk you? Get some professional help.