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As I was standing at the fuel desk discussing of fuel card issue with the manager one of your customer service representative Nicole at store 603 was very rude and inconsiderate to the manager and did not care who else was there all the manager asked her to do was to...
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3.1
#1194745
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I have been on site for the last few weeks frequently and every time I am there the two managers (guy and gal) are sitting in a car and the employees inside are looking for them. How do you manage from a car? I witnessed the (guy) manager speaking really rudely to an...
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#1194597
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Pilot Flying J - Blocking fuel island

At store#497 tire attendant checking tread depth on truck on fuel island fuel backed upwith trucks and half empty parking lot tire attendant has a bad attitude went see manager don't feel he will address, problem thanks
1.0
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#1193357
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First i must say i have been using pilot & flying j for years and never had any problems, but recently i have observed something happening at the pump, and i must say this observation is only in Iowa. Whenever you go to the counter and get your pump set up, then go...
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#1190991
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Pilot Flying J - Horrible customer service

Happened 02/15/18 your cashier didn’t get her name and the manager on duty was treated so bad
1.0
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Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Website
#1190868
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Avoid the Ripon Flying J if you're looking for a hot shower and want to be treated like they appreciate your business!! The shower room was cold on a cold night and the shower on max hot water never got more than a degree or two above body temp. By the time I learned...
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1.0
#1190865
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I paid for more fuel than tank would hold an didnt get a refund
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user30563708
user30563708

They won't hire me due to the fact that I hang out at the store from time to time I mean really cuz I'm a regular customer when I do come there to use the wifi they treat me l...

#1189632
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Pilot Flying J - Rewards card

They want every driver to have a rewards card but if you wont give them your private email address, they won't give you your "rewards" my email is plugged up enough without Pilot saturating it with unwanted advertising Wonder if the head honcho at Pilot would be pleased to give us drivers his or her personal information? We don't serve Pilot. But apparently Pilot has yet to figure that out.
#1189447
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Pilot Flying J - Racist people

Racist people at the pilot store 053 . The managers are RACIST
1.0
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Customer service
Staff
Hurricane Mills, Tennessee
#1186787
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Contact Pilot Flying J

Mailing Address:
Pilot Travel Centers LLC
5508 Lonas Drive
Knoxville, Tennessee 37909
United States
Phone:
(877) 866-7378
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Pilot Flying J - Great service

I went in for a coffee and Cinnabon which i Love and the cinnabon lady Merray was amazing very nice and great service can’t wait to return
5.0
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Ehrenberg, Arizona
#1185067
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