Pilot Flying J Reviews

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pilot store manager customer truck service fuel people employee customer service
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I recently was employed as a cashier for store 409 of Dickson Tenn. I experienced racism and bigotry from a "Bailey" upon starting work there. She has a practice of taking monies out of your assigned register and blaming the target for the theft. She and the other...
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17 comments
#2110115

LOL Man, you have quite the imagination. Nothing is your fault, eh?You really think you're so important that companies are going to spend all this money to harass you and stalk you? Get some professional help.

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ID
#1695393 Review #1695393 is a subjective opinion of poster.
Service
Pilot Flying J Manager
Pros
  • Excellent pay with the potential to advance
Cons
  • Bigotry and racism in management
Reason of review
Work Experience or Job Application
Loss
$450
Preferred solution
Let the company propose a solution
New Reviewer

Need info on my 401k plan. and my w2 info

No one has gotten back to me on this issue Ive tried to get ahold of my old manager hes never gotten back to me on this issue.
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ID
#3294546 Review #3294546 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

My reward card says - 1800

My rewards points are saying negative. And I just wanted to know why. I dont know how many points I have or even if I can use them
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ID
#3289142 Review #3289142 is a subjective opinion of poster.
Location
Carneys Point, New Jersey
Preferred solution
I need my points out of the negative

Cant access paystubs

I am a former Pilot Flying J employee trying to access my paystubs from 2021. Former employees are supposed to be able to go to edocs.pilotcompany.com and then register and log in there to have access to our paystubs and W2s. It will not let me create an account or login to get access to my paystubs. there is no contact number on the site to tell who to call for login problems on the site. Can you please direct me to whom I need to contact to get my login issue there resolved so I can get access to my paystubs please.
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ID
#3253191 Review #3253191 is a subjective opinion of poster.
Location
Dallas, Texas

Very dirty restroom

Every time I stop at this location to rest its always a issue. From the wait time to the filthy restrooms. Manager stays in the office while the one worker take care of customers. Even when the employee ask for help she got ignored. I will take my business elsewhere
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ID
#3239575 Review #3239575 is a subjective opinion of poster.
Location
Marion, Indiana
Preferred solution
Let the company propose a solution

Maybe racial profiling

Last night after 10 I was in the pilot at 13 I-70 and there was 3 young Hispanic 2 boys and a girl went to the bathroom. They came out and a woman follow i think see was.cleaning bathrooms. The young girl was lol wearing shorts. I told the woman she going to freeze. And she said I'm watching them then told another woman in think they might be shoplifting. Lol they went to the bathroom and came right out. Had no time to shoplift. There was other Hispanic there to. The first woman told the other I think they grab something. The second woman went up. And ask the checker. About something one of the guys he had in.his hand. The checker said he came in with it but the first woman follow them tell they was gone.
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ID
#3222283 Review #3222283 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer
It is 1/2022 at 1:50 am. The guy working just does what he feels like doing. I don't know tub's name but he's a real *** to customers.I use digital coupons for my cigarettes and sometimes they have trouble with them. If it doesn't work then your coupon is wasted so...
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ID
#3218412 Review #3218412 is a subjective opinion of poster.
Location
Brookshire, Texas
Pros
  • Many employees are very nice and helpful
Loss
$2
Preferred solution
Let the company propose a solution

Complaint on store

Discrimination for age and disabilities. Do not contact me again I have not called the pilot store on Ferndale since Dec. 24th. Respectfully I would appreciate any further contact be done through pilot corporate office. Thank you Sincerely An Employee who is not being treated right.
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ID
#3213647 Review #3213647 is a subjective opinion of poster.
Location
Bellingham, Washington

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Verified Reviewer
New Reviewer

Customer complaint

Pilot Flying J - Customer complaint
Pilot Flying J - Customer complaint
Pilot Flying J - Customer complaint
Pilot Flying J - Customer complaint
Pilot Flying J - Customer complaint
Pilot Flying J - Customer complaint
I have to start by saying this has to be the most disgusting place I've ever stepped foot in as a professional driver for over 30 years. Not only is it filthy, there were absolutely no hot food items available for purchase nor were there any types of condiments available for the coffee. I wish I could attach photos somehow so you could see for yourself. Not only than but had to use my points just to get my black coffee. Will never step foot in this place ever again
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Featured
ID
#3213047 Review #3213047 is a subjective opinion of poster.
Location
Webster, Minnesota
Preferred solution
Let the company propose a solution
I was hired by Mike the day I had an interview on the 15 the of December. He had me return the next day to watch videos. I did that for 4 hours and then waited for Mike or Krystal who I hadn't met yet. Krystal told me to shadow the gal at the register. I did that...
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ID
#3213026 Review #3213026 is a subjective opinion of poster.
Location
Bellingham, Washington

Complaint on employee

Con el empleado tayler de pilot 583 Ferndale . Me ha irrespetado en tres ocaciones. Considero que por mas empleado o dueño de pilot, todo costumer merece respeto. Tambien el manager no presto atencion la primera ves. Solicito que almenos le llamen la atencion al empleado, para que las personas que se toman la molestia de informar algo para que pilot mejore sigan haciendolo. Por favor que los empleados saluden y den la bienvenida a los conductores esto es CORTESIA. Gracias
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ID
#3169577 Review #3169577 is a subjective opinion of poster.
Location
Vancouver, British Columbia

Complaint Update

No Reply to complaint whatsoever No Reply to complaint whatsoever No Reply to complaint whatsoever No Reply to complaint whatsoever

User's recommendation: You are not valued outside of your money spent. Take your business to Love's.

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ID
#3161009 Review #3161009 is a subjective opinion of poster.
Location
Saint Louis, Missouri

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Verified Reviewer
New Reviewer

Poor reception

Called and apoke with a Micheal, Paid for 1 day, and did not care, Would not add any time, not a happy customer

User's recommendation: Provide better customer service and wifi service.

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ID
#3147702 Review #3147702 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Pros
  • Usually very good
Cons
  • No parking at night ever at any of them
Loss
$9
Preferred solution
Let the company propose a solution

Bad experience

The pilots in effingham Illinois Charleston mo Have no food made up in the morning Dirty stores Rude employees
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ID
#3147002 Review #3147002 is a subjective opinion of poster.
Location
Fulton, Mississippi
New Reviewer

Price gouging

So sick of this at pilot flying j, product marked one price and then try to charge customer another this is the third time this has happened. 3 strikes your out will no longer spend another time at any of your stores

User's recommendation: Stay away.

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ID
#3141440 Review #3141440 is a subjective opinion of poster.
Location
Fort Worth, Texas
Cons
  • Employees with attitude prices marked wrong
Preferred solution
Let the company propose a solution
New Reviewer

Credit card over charge

Not understanding why I was charged 3.03 for a 2 dollar beer?????????????????????x????????????????????

User's recommendation: Depends.

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ID
#3127119 Review #3127119 is a subjective opinion of poster.
Location
Oak Grove, Kentucky
Preferred solution
Price reduction

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