Pilot Flying J Reviews

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Most helpful review

5.0
I recently was employed as a cashier for store 409 of Dickson Tenn. I experienced racism and bigotry from a "Bailey" upon starting work there. She has a practice of taking monies out of your assigned register and blaming the target for the theft. She and the other...
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16 comments
#2024640

My name is Brien J Charles. Spouse of Tennise Charles currently of Memphis Tennessee.

We're both top graduates of Empire Education Group/Regis Salon of Jackson Tennessee. We are both licensed. My # is 175758. Spouse #176627.

We discovered in February 2017 that Empire Education Group were/are practicing an aggravated identity theft,aggravated cyber/physical stalking initially by Regis Salon /Empire Education. Now Kroger of Knoxville,Smartstyles of Knoxville, Pilot Flying J of Dickson Tennessee have assisted these criminals in further injuring me and my family by taking my job October 30,2019 but kept my file open#392640 passing my exemplary onboarding task scores out throughout their company granting raises and promotions to incompetent racist people everywhere!!! My spouse social security # was used at Pilots Fairview Tennessee store seeking to hide the criminal acts of management .In August of last year Pilot while cyber/gangstalking us in San Diego California was able to get our then Skylight paycard duplicated and promptly forwarding themselves over $8,000.00 ? My spouse was working at GreatClips of Dickson Tenn.

a subsidiary of McRocket GreatClips whom wrongfully terminated me shortly after our graduation and licensure and relocation to Knoxville. McRocket sought to help Empire Education Group/Regis Salon continue their aggravated identity theft,cyber/gangstalking. Someone was able to have a debit card in my and my spouse name sent out to them.

As I try to go into our "change banking" section and insert our direct deposit information I am blocked by our especially aggravated identity theft,aggravated cyber/physical stalking perpetraters. Regis Salon and Fantastic Sam's filed our initial unemployment accounts(05/09/2016) fraudulently.

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ID
#1695393 Review #1695393 is a subjective opinion of poster.
Service
Pilot Flying J Manager
Pros
  • Excellent pay with the potential to advance
Cons
  • Bigotry and racism in management
Reason of review
Work Experience or Job Application
Loss
$450
Preferred solution
Let the company propose a solution

I didn't get my rewwrds points .

I have refueled several times and did not see my rewards points I have spent over 1000 dollars in fuel in my truck and no points have been added i spoke with a rep and she only rewarded me with the points for yesterday and not the other 3 days
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ID
#2734704 Review #2734704 is a subjective opinion of poster.
Location
Bay Village, Ohio
New Reviewer

Done wrong

I got let go of because I refuse to do a job that I wasn't hired to do nore had the proper training for. For the 3rd week I was hired as a cashier then I got a promotion to lead cashier/supervisor but have been made to do janitor maintenance for the past 3 weeks I don't want to clean toilets for 8 hours NO
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1 comment
#2042078

You were a bad hire... End of story.

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0 0
ID
#2734397 Review #2734397 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I stopped to shower and they are telling me no

1.0
I just came in from out of town and I would like to shower, and they are telling me no in Lathrop, CA because I do not possess a class A driver's license.

User's recommendation: Do not let these people discriminate against you.

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ID
#2733556 Review #2733556 is a subjective opinion of poster.
Preferred solution
I need a shower I have to pick my mother up from the hospital in the morning and I need to shower. Now.
New Reviewer

Bad customer service

1.5
Went to store #492 (170 Valley Street, Caddo Valley AR) and got the BBQ Pizza. Wasnt even able to eat half of it, because of how bad it tasted. Dont trust their word, they dont know what they are selling.

User's recommendation: Don’t eat there. There’s a Country Barrel nearby.

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ID
#2732106 Review #2732106 is a subjective opinion of poster.
Pros
  • Your convenience and your gas service and propane
Cons
  • Employees and some lower management more focused on gossiping
Loss
$5
Preferred solution
Apology

My card was charged when it was denied.

My card was denied and we used a different card to get gas. Then I find out my denied card was charged 151dollars. I called was told it was Visa that charged it. Then I talked to my card holder and they said was not them it was the store that did it. I was lied too by the store. Plus it was the store that denied the card!

User's recommendation: Be where!!!

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ID
#2710452 Review #2710452 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Bad roof out in peculiar Missouri. I can can it done

Im doing lots of roofs from a hail storm in peculiar Missouri and our flying J roof loooks old and possibly damage. I would be more than glad to inspect it and let you guys know what condition it is in by pictures and video. My number is 816588****. I can send it to you just give me your email. Thanks for the opportunity. General manager. Dave
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#2709560 Review #2709560 is a subjective opinion of poster.
Cons
  • Bad roof
Preferred solution
Opportunity to fix your roof JG contracting. Independence Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Store 475

1.0
By far the worst pilot ive ever been in the restrooms are very dirty no paper except on the flllor and it was 2 am so subway was closed nothing on tje roller grill or in the hot food box .not sure what us drivers r sopose toeat when we work nights. Coffee pots empty and only had small drink cups for the fountain soda. On my lost of places to never stop again

User's recommendation: Stop at the ta or the loves down the road.

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ID
#2708928 Review #2708928 is a subjective opinion of poster.
Location
Moriarty, New Mexico
Pros
  • Cofffee and food and tv
Cons
  • Really bad management
Preferred solution
Let the company propose a solution

Inadequate service

1.5
To whom it may concern, I'm contacting you regarding the dreadful quality of the Wi-Fi service that your company is providing. Before you reply with an excuse about how your not in control of this service, answer this question, why is it that Love's truck stops which use the same Wi-Fi company as you have better service? The signal strength is stronger as well as the reliability of the service. This issue needs to be addressed. Thank you for your time.

User's recommendation: Go somewhere else.

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1 comment
#2038440

Go to Love's dumba ss

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ID
#2708027 Review #2708027 is a subjective opinion of poster.

1.0
Pilot Flying J - Assaulted in their Parking Lot
I was walking back to my truck at the Pilot Travel Center in Mebane, North Carolina and I was approached by a Older Black Male who worked for Paul Truck Lines Inc in West Sacramento, California and he ripped his shirt off and was threatening me and I had backed off and...
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ID
#2699440 Review #2699440 is a subjective opinion of poster.
New Reviewer

Irritation

2.0
Went to this store the other day and a new guy was working. He was on his knees ringing up my purchase. He didn't even stand up to wait on me. He acted like it was a problem to wait on me. I won't go back for that!
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2 comments
#2036665

I wouldn't have cared if he stood on his head and rang me up.

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0 0
#2036567

If you're so sensitive... Go elsewhere.

If this was the worst thing that happened to You, you had a great day. Stop being so petty.

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ID
#2693941 Review #2693941 is a subjective opinion of poster.
Cons
  • Cashier attitude
Preferred solution
Let the company propose a solution
New Reviewer

Employees of the Miami pilot is defrauding truck drivers by charging them a dollar for an EFS check

Being defrauded by pilot employees in the Miami fl pilot center. I was charged a dollar for a EFS check, which in any other center , they are free
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ID
#2691153 Review #2691153 is a subjective opinion of poster.
New Reviewer

Product return

Supervisor wouldn't make an exception to allow product return after 30 days. I feel that is terrible customer service. I have the original receipt and it was under 90 days. Items were purchased on April 27th. I am only asking for a one time courtesy. This is not a habitual request. Ironically Jim Haslam is on the recording while I wait on hold thanking drivers for all they do, yet you can't extend me the courtesy of an exception!! My request is not unreasonable.
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ID
#2684181 Review #2684181 is a subjective opinion of poster.

Bad Experience

1.7
Store 631 Lake park GA, Got a shower and it was not clean, Change me into a new shower the door wouldnt lock someone walked in on me as I was taking a shower I addressed it to the maintenance guy or a shower Clean up guy The guy started verbally cursing me out and threatened to fight me after address it to his manager recommend no one dealing with this facility until they get employees that respect customers.
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1 comment
#2037212

There was a convicted felon at the Pilot in Mebane, NC that walked in on me when I was taking a shower. That MAINTAINCE guy also tried fighting me. The Manager didn't want to do anything because it would violate his probation

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1 0
ID
#2680433 Review #2680433 is a subjective opinion of poster.
New Reviewer

I forgot my ID in the car and she asked me my ID because I was buying a beer and I told her Im gonna bring my ID I took my beer if she took the beers from my hands so rude and she told me its a $500 fee and Im not gonna pay it she told me that and I dont know what...
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ID
#2670832 Review #2670832 is a subjective opinion of poster.
Cons
  • Rude managers
  • Untrained customer service
Preferred solution
Let the company propose a solution

Pissed off employee

pilot Hwy 97 Klamath falls OR. I was hired to train for management worked less than a week. manager named Tila decided to hire her friend gave her my position cut me 13.75 to 12.50 To 30hrs so unfair Tila should be fired.I am turning them in to Unemployment office.

User's recommendation: Never work here terrible management.

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ID
#2654466 Review #2654466 is a subjective opinion of poster.
Location
Klamath Falls, Oregon

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