Product: Pilot Flying J Gas Tank Refill Clear all filters (0 of 20 reviews match)
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On April 3, 2018, after topping off my gas tank with $21 worth of gas, I found that this gas station had posted an additional $151 charge on my credit card. There was NO mention of this illegal procedure on the gas pump and when the store manager was confronted, he...
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h.kitchener
h.kitchener

Yes, it is SOP. They put a temporary, "pending" charge on to verify your card is good, etc. The pending charge will drop off in a day or two and the real charge only will show...

Anonymous
Anonymous

This practice has been around for a long time, so I doubt it is illegal. If it was an actual credit card, why should you care? The bank's money. Never use a debit card at a ga...

1.0
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Pilot Flying J Gas Tank Refill
#1229145
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Pilot Flying J - Fix your gas pump

I go to the Cambridge Ohio on Southgate several times a week in your pumps to not print receipts and I went in there every time I go in and get a receipt they gave me some kind of a b******* answer I worked in the gas service station business for 15 years I know if they are have paper in them they print just fine
2.3
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Pilot Flying J Gas Tank Refill
#1177850
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He purchased $49 worth of gas on his debit card. He then proceeded to go to the local grocery store to purchase $60 in groceries and his card declined as overdrawn because Flying J put a hold on his acct for $151 “just in case”. WTF he only purchased $49 in gas!!! We...
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Anonymous
Just An Observer

http://www.cleveland.com/business/index.ssf/2014/09/who_puts_that_hold_on_your_car.htmlThis explains credit and debit holds. There's almost always signs on the pumps explainin...

1.0
Hubbard, Ohio
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Pilot Flying J Gas Tank Refill
#1173435
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00 in gas, just enough to get me to madisonville and bk home (i live in mortons gap)...lucy (my 19yo daughter) went in and paid and told them 5.00 on pump 7...and the pump did not set..so i went inside to have them fix the problem THEY caused...well the lil "girl"...
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Pilot Flying J Gas Tank Refill
#1168591
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I went inside to purchase $25 worth of gas using my debit card. I proceeded to the pump to fill my tank up. I was almost done when the pump abruptly stopped at $20.25. I went inside and spoke to store clerk, Nicole, about the pump. Nicole told me they had an emergency...
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Anonymous
Jack Stouts

Wow... I would post on their Facebook page to see if it gets their attention. If not then I would go directly to the Better Business Bureau. They're liable for the damage do...

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Pilot Flying J Gas Tank Refill
I didn't like
  • Staff knew the gas contaminated with diesel fuel
#1164115
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It wast 10:15Pm in Aurora Colorado and a temperature of 10° and i ask for assistance with propane i waited for 20 minutes out by the propane no one came out i went back in and spoke to another person and they said they dont have anyone available to fill my tank I live...
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Pilot Flying J Gas Tank Refill
#1156298
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Prepaid $40 in gas & got 2 packs of cigs which came to $50.09. Couldn't fit all the gas in so I asked for a refund, which I was refused. I called customer service today after waiting over a month for a response & what I was told is that they only charge my card what I...
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1.0
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Pilot Flying J Gas Tank Refill
#1139721
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This happens way too often.The reader was out & I had to go in to leave my card to fill up & then go back in to retrieve my card. This was on my way to work when I really didn't have time to waste. I have this problem at least twice a month, it seems like the card...
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Pilot Flying J Gas Tank Refill
#1103274
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After fueling my truck and my Honda generator and it's extra gas can with the same purchase I got to Charleston South Carolina and tried to fire up the generator it did not want to run worked on it for about an hour never ever had any problems with this unit till now I...
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Anonymous
Kim

Pilot sold me bad gasoline and now my 2015 is in the shop with a lot of damage. When is there accountability in the fuel industry!

1.0
Lake Park, Georgia
Product
Pilot Flying J Gas Tank Refill
#1071073
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Pilot Flying J - Rude and incompetent employees
I'm a truck driver and I pulled in to Pilot store #898 to fuel up.Rude employee put a prepayment of $40.00 on my pump after I had put in my card info. I didn't know it and had started pumping. When it stopped at $40.00 I pushed the call button and the employee said I...
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1.8
Product
Pilot Flying J Gas Tank Refill
#1055359
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