Product: Pilot Flying J Customer Care Clear all filters (0 of 110 reviews match)
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I am traveling with my family from AZ to Missouri stopped at your place off I40 past Gallup by Grants. Your employee pocketed my phone and the manager said she called everyone over head phones and they all did not respond. GPS from my service provider said it was still...
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1.1
Jamestown, New Mexico
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Pilot Flying J Customer Care
#1322140
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Pilot Flying J - Restroom Break

Was treated real bad at your pilot park my truck and a parking spot use the restroom came out and three car loads of police was waiting pilot 258 Virginia the manager called the police semi truck with illegal Park just the restroom break I would be calling corporate tomorrow
5.0
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Pilot Flying J Customer Care
#1305461
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Havw spoke with management and the issue has still continued. There is an employee that works nights at the Flying J in Whiteland, Indiana. The name is Danielle on her name tag. She uses porfanity towards customers every night i have been through there. She seems to...
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1.0
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Pilot Flying J Customer Care
#1303795
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Pilot Flying J - Store 1061- Tina

Tina refused to make coffee for ove 30 mins . So I made it. Then upond checking out she was very rude and incompadent as a team member let alone mangment team. Sorry i will not return to this store if no one can return a call to see how to inprove tour store.
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Pilot Flying J Customer Care
#1276078
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Pilot Flying J - Rude employee named Brandy

Went in Pilot Travel Plaza at exit 90 off I85 in Gaffney SC trying to get directions after buying gas. I apporoached a young women just standing past the coffee area asking directions. This women's name tag said Brandy, she just looked at me in dismay and walked away without a word. Rude!! Won't be going back next time I guess I'll be going next diir to the other travel center.
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Pilot Flying J Customer Care
#1261624
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Pilot Flying J - Customer service horrible

The employees that worked at 11:38pm where very rude an ignored us while they were talking on the phone. Than had had an attitude when we asked if they can help us. I will never come back to this pilot nor will I have any of my drivers stop here. This is unacceptable behavior when we are spending money here. They seemed not to care about anything. Lost of business for sure.
2.5
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Diversity of Products or Services
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Walcott, Iowa
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Pilot Flying J Customer Care
#1255015
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Employee James continually harass me is I was just trying to take a shower. Showers are set for 1 hour. I received my shower time ticket at 1:17 p.m. I got out of the shower at 1:33 p.m.. the entire time that I was in the shower employee James continually came to the...
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1.3
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Pilot Flying J Customer Care
#1250902
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WTF? This is America and you're afraid to fly the flag because people from other countries find offensive? How about I buy my gas from company's that fly the American flag because it's America. I will go to other truck stops if you refuse to fly my countries flag....
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Anonymous
Anonymous 2

Most of them don't have a flag pole. If they had one someone would probably drive over it. Loves don't have flag or a flag pole either.

Anonymous
Anonymous

People need to verify stories facts of the stories before they make bad accusations. This is how our country is coming apart at the seams.

1.0
Product
Pilot Flying J Customer Care
I didn't like
  • No american flag
#1250507
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Pilot Flying J - Business or circus?

What kind of operation is jimmy "gasscum" haslam running? Employees at pilot in white pine dancing around singing karaoke goofing off instead of looking like a professional business. When it interferes with customers getting the service they deserve, is it worth what the customer portrays the business is all about. Professionalism or a damn circus!!!!
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Pilot Flying J Customer Care
#1240307
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I WENT INTO GET CIGS, AND JASMNE GAVE ME THE WRONG BRAND, SO WHEN I TOLD HER SHE SAID SHE WOULD NOT REFUND MY BLIND *** , AND SHE SAID I SHOULDNT BE BUYING CIGS IF IM BLIND , AND THAT I NEED TO LOOK AT WHAT IM BUYING, AND SHE DOESNT HAVE TO EXCHANGE THEM FOR ME AND...
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2.6
Product
Pilot Flying J Customer Care
I liked
  • Buying my cigs there cause they were cheep
I didn't like
  • Rude help behind the counter jasmine
#1237884
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