107 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.1

I made a phone call this morning at about 1020 to the St. George, South Carolina Pilot Flying J store #: 493.

I needed to know if it was safe to park in the lot (my occupation as a professional driver) for the night or make arrangements to stay North, because of Hurricane Matthew. I was told there was no time for my questions and was hung up on. As far as feedback goes, I feel very disrespected, mistreated and can't imagine how a professional company could allow their staff to speak to customers this way, especially during a hurricane.

The store phone number i called was is (843) 563-****. I really hope this issue is addressed.

Reason of review: Poor customer service.

Pilot Flying J Pros: Parking, Showers.

Pilot Flying J Cons: Untrained customer service.

Location: Saint George, South Carolina

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Hello, my name is Josh and I am a supervisor at Pilot Flying J corporate offices in Knoxville, we want to apologize for the very unprofessional experience that you had with store #493. We have sent this to the Regional Management of this store.

If you would like to contact us in regards to this matter further please call 1-87*-***-****, you can ask for myself or any supervisor. Thank you for your business!

Thanks

Josh

PFJ Guest Services Shift Support

Pilot Flying J Reviews

  1. 388 reviews
  2. 151 reviews
  3. 135 reviews
  4. 76 reviews
  5. 72 reviews
Pilot Flying J reviews