Pilot Flying J - Complaint.... Manager is unperfessional
Today 6/21/19 my husband and I were rudely approached in the parking lot by the manager Crystal asian lady on duty at 5pm. She accused us of being 3 nights.
We've been here since 6/20/19. Your sign inside says two trays of corn dogs or burritos for four dollars that 4 corn dogs for four dollars. She said they corn dogs are $2. EachThen charged my husband six dollars.
That's not $2. Ea this lady is rude and obviously stupid. She also accused of me of being a *** That's uncalled for and slander... we are visiting family.
All the other staff have been amazing. 1 bad apple can ruin the barrel. Is it racial? Jealousy?
What excuses her terrible customer service she also said we have to leave or she's calling cops. We are blocked in by a huge big rig double long. She spoke to us as if we were trash. Our family works on the road and spends a lot of money at your stores nation wide.
We have never been treated so disrespectful or unwelcomed at a flying j ever.
I hope you consider replacing her. She is costing your business money.
Reason of review: Manager.
Preferred solution: Let the company propose a solution.
Pilot Flying J Cons: Misleading information - def in lanes, Over charged, Employees not appreciated, Crystal the managers customer service.
Location: 345 Roth Rd, Lathrop, CA 95231
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Comments
Please avoid publishing any personal information and promotional content
It sounds like that unprofessional manager of the Flying J simply does not give a Flying Flock.