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Purchased fuel astro van, amount $12.73 on 06/09/17 at pilot travel plaza in fernley, NV. A pending charge of $151.00 added to my visa card.

Alwats stop pilot on way to Reno, like your coffee.

I called pilot, questioned why charge?..was told they always charge deposit when customer uses credit card...IT HAS NEVER HAPPENED BEFORE. asked when it would drop off my account, "Oh,about a week or so!" This is not acceptable...I want this matter resolved right away, please...Name..Janet Bell, Phone 775-621-8016

Review about: Pilot Flying J Fuel.

Reason of review: Problems with payment.

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This is a hold from your BANK, not the fuel station. This is actually very common.

Call YOUR BANK and get it resolved. Typical lazy American wanting someone else to fix their mistakes.


It's your bank that puts the hold on your card. It's very common. Call your bank and ***, it's not the retailers fault.

to 30YearsRetail #1504558

Not true at all, I travel all over the country only happens at a few gas stations

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