Pilot Flying J
Reviews and Complaints
No one to clean
Bad coffee
Woman traveling alone!!!
Flying the American Flag
Not flying the American Flag anymore
I seen you decided to quit flying the American Flag. That was a bad decision, I will drive past your stations now, use someone else. Oh, need 100 words to post this............
{{REDACTED}}
Preferred solution: Let the company propose a solution
Pilot in Mayer Az.
I can not log into my pilot app
Penn 80 flying j
No american flag??
WTF? This is America and you're afraid to fly the flag because people from other countries find offensive?
How about I buy my gas from company's that fly the American flag because it's America. I will go to other truck stops if you refuse to fly my countries flag. People who find this offensive can go back to their countries if they don't like it. USA!!!
My Grandfather faught and died for this country so you would be able to be free and have a business in the first place. Go ahead a cater to people who don't care about anything but taking what they can get for free after we built this nation.
- No american flag
Preferred solution: Let the company propose a solution
Pilot travel center customer service
Sucked
Travel center 71 Savannah Ga
this is the worst pilot I have ever been to. Womans bathroom smelt like someone peed all over it. we were here for a 10 hr break we parked in a spot on the side in the very back. A spot that did not say reserved or have one of the signs in it. we had been here over 5 hours before an employee knocks on the truck at 11 PM (waking us up) telling us that it was a reserved spot and we would have to move. well by now the place is packed and trucks are parked anywhere they could fit. we told her that it didn't say reserved and that the reserved started in the spot to our left. None on the right of us said reserved either. Then she tells us everything behind the pumps is reserved only. this is not posted anywhere in the store or on the property. and we are not behind the pumps but on the side of. we cannot move because there are no other spots and cannot go to another because we are out if hours. she said she would have to tell her manager. Been over an hour. Haven't heard anything yet.
If your going to make most of your parking reserved only in a very busy Pilot then take the time and money to write reserved on the spots. Also maybe make your rounds and spot check a little more often. not after a truck has been sitting for over 5 hrs
I checked their website. They say it has 27 reserved that would be the back row. Then it says that it cost 0 dollars. Then it says it has 10 reserves. Either they are scamming people by charging for free spots or someone needs to write reserved on all the spots and post a sign.
We mostly stay at pilots because they are cleaner and friendlier. We have been to alot and this was the worst experience by far. Next time we are in this area we will just stay at a loves or TA.
They wouldnt help me make an emergency call
I pulled into flying j shakin up because a road rage driver tried to run me into a ditch i asked the dinning staff if i could use there phone right in front of me to make an emergency call to dispatch they said no theres a pay phone in back i said are you seriouse then tried the gas station side and got a phone after being ignored tried calling out but they wouldnt tell me how to call out i waited until i wasnt to shook up to drive and filed a police report in person .
Then called the manager and left a message . Getting that guy caught and off the road = somebodies life.
This was irresponsible bs i almost had to us a customer fueling ups phone.
I dont understand this behavior.
Shower
Needs to be expanded
Food had good chicken replace it with chicken tenders
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I really hate to hear this. I work at a pilot and I always give tired drivers showers if they don't have one on their card whether they are a diesel driver or not. I'm sorry you were treated this way but please believe me when I say not all stations are like this.