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2.3 Based on 89 reviews
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  • Customers like
    • Showers 2
    • Other locations 1
    • Your convenience and your gas service and propane 1
  • Customers don't like
    • Rude ignorant night staff 4
    • Untrained customer service 2
    • Vile and rude customer service people 1
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I'm a commercial trucker and my biggest complaint is with the wireless service that you offer at your truck stops in Canada and the US. Basically it's legalized theft because you sell something but deliver nothing at all. On top of the lack of service delivery, your company has a corporate policy that states that refunds will not be given to any unhappy customer regarding WiFi. I guess there is little to lose and everything to gain when you are... Read more

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I stopped at your new location in Santa Rosa, NM. I get up to take a shower @04:00 and none available. I did a walk thru the shower area. All but one shower was used/dirty and that one was in use. I had to find an employee and tell them i was wanting a shower. She tells me the guy is on break and she's the only one there and has to stay out front. The guy comes back from break, says give me about 5 min and I'll have a shower ready. My point... Read more

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The Pilot in Ocala Florida hwy 326 , the one with the Arbys in it is horrible. The general manager of this place is a joke she has the worst customer service skills, very bi polar. It amazes me why they would choose her to represent their store. The manager under her does 1000% better job. Hopefully someone will open their eyes. Most of the employees there are druggies, and she allows this ?

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i bought two slices of pizza from flying j jeffersonville ohio and tge dough was raw so needless to say no more pizza for me from flying j

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Store number 788 Untrained staff , rude behave, after doing mistake not apologize yelling @ customers.. it's now counties happening & we are everyday coustmer here !!

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On Thursday August 18, 2016 one of Flying J Employee name Tina had a visit from a female friend at the checkout counter, and while they chat Tina told her friend after seeing her friend noticing me that I was Homeless. Which was none of her Dam business more so ever it pissed me off as a customer this was reported to the on duty manager. On Friday August 19 the on duty manager confronted me only to let me know that he had watched the video tape... Read more

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On 9/17 has a life changing experience with this gas station I purchased gas trying to save .50 per gallon and now I'm left with a car that now has performance issues my car is shaking really bad and now has a ticking sound this happened about 100 miles after putting the gas in my car I done research and had my car put on a machine and it has been determined that this issue is cause from bad gas when the issue first started my boyfriend was on... Read more

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I bought 5 dollars in gas on a Friday, and had a pending charge of $150.00 on my credit card pop up on my phone within minutes, from my card company! The charge sat on my credit card all weekend, and I could not use that money that was pending the entire weekend. I talked to the manager, who was rude and said "tough luck, there is no way around it, unless you pay cash next time". I know about pending charges when I buy gas, but the amount... Read more

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Pilot fuel stop off lancaster rd Dallas tx.. night staff sux to put it politely. Went in there at 0300 this mornin fueled needed a hot snack went into Wendts the manager eas walking out to get him a fountain dri k i was only person in resturant nobody at drive thru either.. i got to count could see a young man in back doing something but still out if direct sight i saw manager glance over to me i look around kitchen not a soul in it neither... Read more

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have never had a write up in my life, until one of he shift leads, virginia purposely did not report that i had called in. yes i was unable to come in and that was understood, but was written up and put on probation for a FALSE no cal and they took away my seniority to cmidshifts and put me back on closing as punishmentl. It funny because the comment before me about the cinnabon worker...shes gotten so many of the same complaints and has been... Read more

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