Contact Pilot Flying J Customer Service
Pilot Flying J Phone Numbers and Emails
Toll-Free Number:
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(877) 866-7378
Customer Service:
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(606) 528-0631Corbin, Kentucky
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(605) 977-1438Sioux Falls, South Dakota
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(775) 623-0111Winnemucca, Nevada
Pilot Flying J Emails:
Contact Information
Pilot Flying J Website:
Pilot Flying J Help Center:
Corporate Office Address:
Other Info (opening hours):
Working Hours Guest Services:
Monday - Sunday, 8:00am - Midnight EST
Working Hours Sales Team:
Monday - Friday, 8 AM – 7 PM EST
Working Hours Billing Support:
Monday - Friday, 8 AM – 5 PM EST
How Good is Pilot Flying J's Customer Service?
Summary of Pilot Flying J Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pilot Flying J?
Employment Question:
- “Employment”
- “Former employee Looking to get my w2”
- “HR W2”
Cards Question:
- “Card issues”
- “Issues with fuel card”
- “Found card, want to return to owner..”
Staff Question:
- “I had an incident at the location 300 being assaulted by the manager and the staff I have not heard back from corporate I have to travel back on East from Texas am I going to have problems buying fuel”
- Report an disrespectful and rude employee
- “Reporting a rude behavior boss”
Product/ Service Question:
- “Recent employee need access to my gift card”
- “Need a letter saying I no longer work for pilots”
- “Cant access former employee w2”
Payments and Charges Question:
- “Over charges”
- “Dispute a charge”
- “Was charged twice for same fuel”
Request for Information Question:
- “To findour how much fuel I used last year with rewards card?”
- “I'm trying to get into the app also wanted to know if you are taking the 25 dollar a week out like I requested”
- “Question about return”
Account Question:
- “Can’t log into my pilot app”
- “Account”
- “Account password”
Shipping and Delivery Question:
- “I fuel up but I didn't get my point”
- “Gas paid for but didn't receive”
- “Did not get my fuel points”
Refund Question:
- “Refund”
- “My refund”
- “Refunds”
Return/ Replace Question:
- “Return issue in the frame 7 days Electronic”
- “Return f a defective item”
- “Western Union and will not return a WesternUnion order refund”
Website/ Application Question:
- “App not working”
- “Applications not allowing me to get paid parking”
- “App”
Activation/ Cancellation Question:
- “To activate reward card”
- “To activated my account and cardsTo activate my card.”
- “To activated my account and cards”
Other Question:
- “Complaint on employee”
- “I was robbed of $50 disrespected in front of my son and racially mistreated because I'm an African-American male by three Caucasian employees brutally racially disrespected”
- “One of your drivers in truck 486026 left his fuel cap off and he's spilling fuel everywhere I tried to tell him but he didn't want to roll down his window”
About
Pilot Flying J is a large operator of travel centers and travel plazas. The company was founded in 1958. It is headquartered in Knoxville, Tennessee, United States of America. The Pilot Flying J chain includes 325 fast food and full service dining restaurants with such travel conveniences as showers, Internet kiosks, laundry, truck washes, prepaid phone cards and many more. There are also ATMs, truck service centers, audio book rentals, public pay phones with data ports, and check cashing. All restaurants are open round the clock. Pilot Flying J offers the following restaurant brands: Subway, Diary Queen, Pizza Hut, Cinnabon, and KFS. The company employs over 10000 workers.
Pilot Flying J is ranked 157 out of 1546 in Utility category
USA
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